Learning Center

Just a quick note to tell you how much we appreciate your assistance in helping us secure long-term care insurance. As you know we were unsuccessful in the past, due, I believe, to the lack of persistence on the part of another organization. You were a pleasure to work with, responsive, persistent and professional. Your friendly demeanor and expert knowledge base made it so much easier to make a decision about a complex issue. If we may ever act as a reference for you, I hope you will not hesitate to contact us.

My wife and I were very pleased to have Don Strickler walk us through the entire process of selecting and applying for LTC insurance. Don was very knowledgeable about the current market for LTC insurance and did a great job of explaining the pros and cons of different product options and the companies that provide them. After a few exchanges of e-mails and phone conversations with us to better understand our needs, he tracked down and compiled a menu of rate options and insurance providers. Don always accommodated our busy schedule and, when we finally selected our preferred option, he greatly simplified the paperwork for us. He followed through with the insurance company on our behalf through the end of the approval process.

After placing my mother in-law in an assisted living facility recently, my wife and I quickly learned how expensive this process was going be and it became obvious to us that we needed to do something to protect our assets from these possible future costs when we may need long term care. I was referred to Don by the American Association for Long Term Care and he initially gave me an array of quotes from various insurance companies so that I could get an idea for the costs that would be involved with these policies and he warned me that this was going to be a process that we would have to work through to get to a policy that would fit both our needs and our budget. After getting these initial quotes, I found that long term care insurance is like a buffet table and you would have to pick and choose the variables that you want, to make up your policy – elimination period, benefit period, benefit amount per month, inflation protection, shared care, etc…, each of which of course, had its own effect on the cost of the policy. Needless to say, my head was spinning and I did not have the information to make an educated decision, and this is a big decision because you will be paying for this for the rest of your life. So to gather information, I decided to talk to more than one agent, along with searching the internet. I decided I would talk to a representative from each of the Mutuals – Mass Mutual, Northwestern Mutual and Mutual of Omaha. In the end, Don earned my business because I found him to be the best resource – he has an in depth knowledge of the long term insurance industry (statistics behind the various variables, products offered by each of the different insurance companies, differences between the products, etc…) and he answered each my questions in a clear, straight forward manner that any layman could understand, and he never once pressured me in any way to make a sale. I appreciate Don’s efforts in getting my wife and I into a policy that I think we will be extremely happy with in the future.

Don provided superior client-centric service without any pressure. He provided information in a clear fashion and was always available to respond to questions from application to processing to finalization of the contract. In addition, Don went above and beyond to ensure us that anytime after the insurance is in effect to not hesitate to contact him for assistance. An offer that was sincere and that I am confident he will stand behind. In my experience, I have never had the responsiveness and quality of customer service in the insurance domain that we received from Don. I fully recommend Don without any reservations.

I wanted to take a moment to thank your for the wonderful customer service you provided when we purchased our LTC insurance. Although it’s not something that anyone enjoys thinking about or shopping for, after visiting with you and reviewing the quotes you provided us, we were more than surprised about how reasonable the costs were for both my husband and me.We very much appreciate your time in explaining all the options that needed to be considered when choosing a LTC plan and for providing the three companies for our review for comparison purposes. It truthfully makes it easier to sleep at night knowing that we won’t be a burden on our family. We couldn’t believe the total annual premium both of us is about what a one-month stay for one of us would cost at a LTC facility. Please send more business cards at your convenience; we’ve handed them out to our friends, co-workers and neighbors, with a “You gotta call Don before you buy LTC insurance; he’s the best”. Once they get around to the acceptance portion of a responsible decision, I have no doubt you’ll be hearing from more folks in Colorado. Thanks again and all the best in 2015!

As we began our research into long-term care insurance, we were referred to Don Strickler through the American Association of Long-Term Care Insurance. We are so happy that we were connected with Don. He took the time to listen to our needs; presented several options; and walked us through the features, benefits and differences among them all. Throughout the process, he was always very responsive to our questions and truly helped guide us to make the best decision for our needs. At no time, did we feel that he was trying to “sell” us a specific policy. It was a very collaborative process and we strongly recommend Don to anyone interested in purchasing long-term care insurance.

I would like to take a moment to thank you for the help you gave me in selecting a long term care insurance plan. I appreciate the clarity and perspective you offered. You were extremely knowledgeable of the LTC industry and guidelines in my home state. Guiding me through the various plans and choices and explaining the historical basis for some of the current trends helped me better understand LTC insurance. You answered all of my questions fully (I had many) and did not rush through anything. I also value your zero pressure sales approach. I felt like we were sitting in my living room having a conversation. Ultimately, I am confident that I made a well informed decision to purchase LTC insurance and found a plan that is right for me.

We were very skeptical about Long Term Care Insurance when we started this process of exploration. When we found Don and his agency, we found him to be not only very knowledgeable but he was also very patient with us. He worked with us to tailor the coverage that was best for us and while we were very skeptical at first, we came to trust Don and we are pleased and comfortable with the decision we made in terms of taking his recommendation. We found Don to be the ultimate professional as he is not “fee driven” but very relationship oriented. We would highly recommend Don as an agent and guide for choosing the appropriate Long Term Care coverage plan.

Jamey and I would like to thank you for your guidance and support as we sorted through the different options for our long term care policy. We were very appreciative of your patience and clarity as you helped us understand the many kinds of policies available, the range of care and benefits, and the price-structures that apply to the different products.We especially appreciated your advocacy for us when our chosen provider decided to alter the original terms of our policy after a less than ideal result in one of my husband’s medical tests. Your support for us helped us reach an acceptable compromise that kept us and our provider feeling good about our final policy. We are very relieved to know that we have a great policy that will support us when we need it but most importantly, keep our family free from the pressures of difficult medical and financial decisions during our final years.Again, we are grateful for your kind and expert guidance through this process. Thank you for your excellent work on our behalf!

I requested information on long-term healthcare insurance in response to an announcement from a university alumnae bulletin. Mr. Donald Strickler contacted me, offering his assistance. We began a constructive working relationship with the objective of selecting a plan for me and my wife which would provide a degree of coverage in our later years while still being reasonable within our financial constraints. Don provided information on various options from major carriers, a detailed cost analysis, and answered all our questions in timely fashion. Using statistical data and personal observations, Don was able to educate us on the best options while removing all anxiety in the process. With no pressure whatsoever, he helped us to identify and initiate our long term healthcare policies. I am extremely pleased that we are fortunate to have Don as our LTHC advisor.