Texas

As we began our research into long-term care insurance, we were referred to Don Strickler through the American Association of Long-Term Care Insurance. We are so happy that we were connected with Don. He took the time to listen to our needs; presented several options; and walked us through the features, benefits and differences among them all. Throughout the process, he was always very responsive to our questions and truly helped guide us to make the best decision for our needs. At no time, did we feel that he was trying to “sell” us a specific policy. It was a very collaborative process and we strongly recommend Don to anyone interested in purchasing long-term care insurance.

I was purchasing LTC insurance for my mother and found it to be an impossible maze until I got in touch with Don. He was extremely helpful in answering all of our questions, taking the time to understand what we needed, and providing us with several good options to work with. We likely would never have figured out to get the type of coverage we did — and we certainly would not have found as good a deal on it — without his assistance. Plus, he was always friendly and pleasant to talk to. Thanks, Don! We mean it — thanks again!

Long-term care insurance coverage can be a difficult and complicated decision to make. I did my own research, but still wasn’t sure what policy or benefits were best for my wife and me. Don Strickler was a BIG help. He was patient with my questions and knowledgeable with the answers. I don’t know what will happen to my wife and me 20, 30 or more years from now. But Don Strickler helped us choose a long-term care insurance policy that we are very comfortable with. Thank you, Don.

Don provided superior client-centric service without any pressure. He provided information in a clear fashion and was always available to respond to questions from application to processing to finalization of the contract. In addition, Don went above and beyond to ensure us that anytime after the insurance is in effect to not hesitate to contact him for assistance. An offer that was sincere and that I am confident he will stand behind. In my experience, I have never had the responsiveness and quality of customer service in the insurance domain that we received from Don. I fully recommend Don without any reservations.

I want to thank you once again for your help with our decision on our long term care policy. By the time I called you we were already in a difficult situation in trying to decide between policies from two people who we personally know that were offering conflicting advice. Your help in clarifying the pros and cons of each rider and policy type helped us make a decision that we feel confident about. I am sorry that we did not end up purchasing a policy through you, but our prior relationship with the other person swayed us that way. I am impressed with your willingness to help us even though others were already involved and your change of a sale was reduced from the start. Your sincere willingness to offer advice is greatly appreciated. I will keep your contact information so I can pass it on to others who are searching.Sincerely, Sincerely,

My wife and I were very pleased to have Don Strickler walk us through the entire process of selecting and applying for LTC insurance. Don was very knowledgeable about the current market for LTC insurance and did a great job of explaining the pros and cons of different product options and the companies that provide them. After a few exchanges of e-mails and phone conversations with us to better understand our needs, he tracked down and compiled a menu of rate options and insurance providers. Don always accommodated our busy schedule and, when we finally selected our preferred option, he greatly simplified the paperwork for us. He followed through with the insurance company on our behalf through the end of the approval process.

We were very skeptical about Long Term Care Insurance when we started this process of exploration. When we found Don and his agency, we found him to be not only very knowledgeable but he was also very patient with us. He worked with us to tailor the coverage that was best for us and while we were very skeptical at first, we came to trust Don and we are pleased and comfortable with the decision we made in terms of taking his recommendation. We found Don to be the ultimate professional as he is not “fee driven” but very relationship oriented. We would highly recommend Don as an agent and guide for choosing the appropriate Long Term Care coverage plan.