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Bottom line is that Don Strickler is outstanding! Over the course of several months, Don helped me select the best bundle of LTC benefits and the best LTC provider. When that first provider unexpectedly put me in the worst health category, causing my premiums to be higher than I could afford, Don helped find an alternative provider that was affordable. During our many phone and email interactions, Don was super knowledgeable, patient and resourceful. In addition, he quickly responded to all my questions (and there were a lot of them), communicated very clearly and thoroughly, and made the application process painless. Personally, Don is a really nice guy who went the extra mile to be sure I understood everything and ended up with a good policy. If I were to do it all over again, I’d work with Don. I highly recommend him.
As we began our research into long-term care insurance, we were referred to Don Strickler through the American Association of Long-Term Care Insurance. We are so happy that we were connected with Don. He took the time to listen to our needs; presented several options; and walked us through the features, benefits and differences among them all. Throughout the process, he was always very responsive to our questions and truly helped guide us to make the best decision for our needs. At no time, did we feel that he was trying to “sell” us a specific policy. It was a very collaborative process and we strongly recommend Don to anyone interested in purchasing long-term care insurance.
Doug & MaryCary, Illinois
I wanted to take a moment to thank your for the wonderful customer service you provided when we purchased our LTC insurance. Although it’s not something that anyone enjoys thinking about or shopping for, after visiting with you and reviewing the quotes you provided us, we were more than surprised about how reasonable the costs were for both my husband and me.We very much appreciate your time in explaining all the options that needed to be considered when choosing a LTC plan and for providing the three companies for our review for comparison purposes. It truthfully makes it easier to sleep at night knowing that we won’t be a burden on our family. We couldn’t believe the total annual premium both of us is about what a one-month stay for one of us would cost at a LTC facility. Please send more business cards at your convenience; we’ve handed them out to our friends, co-workers and neighbors, with a “You gotta call Don before you buy LTC insurance; he’s the best”. Once they get around to the acceptance portion of a responsible decision, I have no doubt you’ll be hearing from more folks in Colorado. Thanks again and all the best in 2015!
Don and Gaylene Highlands Ranch, CO
I would like to take a moment to thank you for the help you gave me in selecting a long term care insurance plan. I appreciate the clarity and perspective you offered. You were extremely knowledgeable of the LTC industry and guidelines in my home state. Guiding me through the various plans and choices and explaining the historical basis for some of the current trends helped me better understand LTC insurance. You answered all of my questions fully (I had many) and did not rush through anything. I also value your zero pressure sales approach. I felt like we were sitting in my living room having a conversation. Ultimately, I am confident that I made a well informed decision to purchase LTC insurance and found a plan that is right for me.
Don provided superior client-centric service without any pressure. He provided information in a clear fashion and was always available to respond to questions from application to processing to finalization of the contract. In addition, Don went above and beyond to ensure us that anytime after the insurance is in effect to not hesitate to contact him for assistance. An offer that was sincere and that I am confident he will stand behind. In my experience, I have never had the responsiveness and quality of customer service in the insurance domain that we received from Don. I fully recommend Don without any reservations.
Frank & Margie
Just a quick note to tell you how much we appreciate your assistance in helping us secure long-term care insurance. As you know we were unsuccessful in the past, due, I believe, to the lack of persistence on the part of another organization. You were a pleasure to work with, responsive, persistent and professional. Your friendly demeanor and expert knowledge base made it so much easier to make a decision about a complex issue. If we may ever act as a reference for you, I hope you will not hesitate to contact us.
Jamey and I would like to thank you for your guidance and support as we sorted through the different options for our long term care policy. We were very appreciative of your patience and clarity as you helped us understand the many kinds of policies available, the range of care and benefits, and the price-structures that apply to the different products.We especially appreciated your advocacy for us when our chosen provider decided to alter the original terms of our policy after a less than ideal result in one of my husband’s medical tests. Your support for us helped us reach an acceptable compromise that kept us and our provider feeling good about our final policy. We are very relieved to know that we have a great policy that will support us when we need it but most importantly, keep our family free from the pressures of difficult medical and financial decisions during our final years.Again, we are grateful for your kind and expert guidance through this process. Thank you for your excellent work on our behalf!
Mary K. and Jamey H.Oberlin, OH
After speaking with several long term care insurance agencies, I found Don Strickler’s knowledge and willingness to explain the various components involved with long term care to be quite refreshing. After speaking with him a couple of times I felt that I gained a complete understanding of the policy features and what was best for me. Don listened to my questions and concerns and addressed them in a way that was simple to understand. I never felt the high pressure that I experienced with other agencies. If you want to see whether or not long term care insurance is right for you, I’d highly recommend that you speak with Don Strickler before making any decisions.
I was purchasing LTC insurance for my mother and found it to be an impossible maze until I got in touch with Don. He was extremely helpful in answering all of our questions, taking the time to understand what we needed, and providing us with several good options to work with. We likely would never have figured out to get the type of coverage we did — and we certainly would not have found as good a deal on it — without his assistance. Plus, he was always friendly and pleasant to talk to. Thanks, Don! We mean it — thanks again!
Long-term care insurance coverage can be a difficult and complicated decision to make. I did my own research, but still wasn’t sure what policy or benefits were best for my wife and me. Don Strickler was a BIG help. He was patient with my questions and knowledgeable with the answers. I don’t know what will happen to my wife and me 20, 30 or more years from now. But Don Strickler helped us choose a long-term care insurance policy that we are very comfortable with. Thank you, Don.
Ron & Karen